Return Policy
We want you to love your purchase! If something isn’t quite right, we’re happy to assist with returns that meet the guidelines below.
Return Options
● By Mail: Send your return at your own expense to:
Rosemary & Thyme
P.O. Box 1028
Exeter, CA 93221
● In Store: Bring your return to our Exeter boutique during regular business hours.
Return Window
Returns must be made within 30 days of the original purchase date and include the original packing slip or a gift receipt. Returns received after 30 days will not be accepted.
Return Requirements
To be eligible for a return, items must:
● Be unworn and unwashed.
● Have all original tags attached.
● Be in original, saleable condition.
● Be free of makeup, deodorant, perfume, smoke, pet hair, stains, odors, or any signs of wear.
Items that do not meet these requirements will be returned to the customer at the customer’s expense.
Refunds
Approved returns received within 30 days will be inspected and refunded to the original form of payment. Original shipping charges are non-refundable.
Gift Returns
Items returned within 30 days with a valid gift receipt will be issued a Rosemary & Thyme Gift Card.
After 30 Days
We are unable to accept returns, exchanges, or issue refunds after 30 days from the original purchase date.
Thank you for shopping with Rosemary & Thyme!